Terms and Conditions

Definitions

For the purposes of this Disclaimer:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to GIFTMALL TRADING SDN. BHD (202301049867 / 1543781-H).
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to GIFTMALL TRADING SDN. BHD, accessible from https://gift-malltrading.com
“You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Company Information

Company Name: GIFTMALL TRADING SDN. BHD
Registration No.: 202301049867 (1543781-H)
Website: https://gift-malltrading.com
Business: Event decorations, soap flower bouquets, balloons and related services
Address: 10-08, No. 2, Menara Mutiara Sentral, Jalan Desa Aman 1, Cheras Business Centre, 56000 Cheras, W.P. Kuala Lumpur, Malaysia
Email: giftmall_trading@outlook.com

Acknowledgment

These Terms and Conditions govern the use of this Service and the agreement that operates between You and the Company. By accessing or using the Service, You agree to be bound by these Terms and Conditions.

Orders

By placing an Order, You warrant that You are legally capable of entering into binding contracts. All Orders are subject to availability and confirmation. We reserve the right to refuse or cancel any Order at any time for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

Pricing and Payments

All prices are listed in Malaysian Ringgit (MYR) unless otherwise stated. The Company reserves the right to modify prices at any time without prior notice. Payment must be made in full before order processing unless otherwise agreed.

Delivery

We will make reasonable efforts to deliver Goods within the estimated time frame. However, delays may occur due to unforeseen circumstances. The Company shall not be liable for any delay in delivery.

Custom Orders & Decorations

As our business involves customized event decorations, soap flower bouquets, and balloon arrangements, all custom orders are non-refundable and non-exchangeable once confirmed. Minor variations in design, color, or materials may occur due to availability, but we will ensure overall quality and presentation.

Cancellation & Refund Policy

Orders cannot be canceled once they have been processed or prepared. Refunds are only applicable under exceptional circumstances at the sole discretion of the Company.

Intellectual Property

All content on the Service, including images, designs, logos, and text, is the property of the Company and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent.

Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of the Service or purchase of Goods.

User Responsibilities

You agree not to misuse the Service or engage in any activity that may harm the Company, its reputation, or other users.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

Termination

We reserve the right to terminate or suspend access to our Service immediately, without prior notice, for any reason whatsoever.

Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us via email at giftmall_trading@outlook.com or visit us at 10-08, No. 2, Menara Mutiara Sentral, Jalan Desa Aman 1, Cheras Business Centre, 56000 Cheras, W.P. Kuala Lumpur, Malaysia.